RETURNS & REFUNDS

Last updated: July 07 , 2024

- To be eligible for a return, we must receive your order back within 10 days of delivery.

- Your item must be unused and in the same condition that you received it.

- Your item must be in the original packaging.

- Your item needs to have the receipt or proof of purchase.

- Please note framed items are non-returnable unless you receive the wrong item.

- If you receive a damaged frame, we will replace/repair it within 20 days of the item being delivered.

- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you about the status of your refund after inspecting the item. If your return is approved, we will initiate a refund on your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer’s policies.

- You will be responsible for paying for your own shipping costs for returning your item unless the item was reported damaged upon arrival to you, or if you received the wrong item.

- Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

- Contact Us if you have any questions about how to return your item to us.